Business Process Outsourcing
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Business Process Outsourcing
 
Inbound Call Center Services A dedicated team of exciting bunch of youngsters at Black Keyboard Softwares handles inbound calls or receives a number of calls from customers via phone termed as Inbound Call Center. Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue and retaining customer satisfaction to the end client. Our skilled experts aids your company to achieve more customers and reduces the operating cost. We deliver to expectation.
 
Some of the services that we undertake are listed hereunder :
  1. Answering Service
  2. Customer Service
  3. Technical Support & Helpdesk
  4. Inquiry Handling
  5. Interactive Voice Response Systems (IVRS)
  6. Inbound Sales
  7. Order Taking
 
Outbound Call Center Services At Black Keyboard Softwares, we possess dedicated Outbound call center teams who have their own target audiences in UK,USA, Australia & Canada, our center makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outbound provides the best creative, dynamic and cost effective outbound call center solutions. Our extensive knowledge in outbound fulfills outbound needs up to our clients’ expectations and aids to achieve the maximum results.
 
Some of the services that we undertake are listed hereunder :
  1. Appointment Setting
  2. Telemarketing Services
  3. Market Research & Survey
  4. Collections
  5. Lead Generation
  6. Voice Broadcast
  7. Telephonice Auditing